Help

FAQs

Quick answers about how Atomicia works. Can’t find yours? Email support@atomiciabuild.com or read the Terms.

5 sections
01

The product

  • You upload a list of leads. Atomicia researches each company, then an AI voice agent calls them, has a natural conversation about what you sell, and books interested prospects straight onto your Google Calendar with a Meet link.

  • Yes. Every call opens with the agent introducing itself as an AI assistant from your company, using the business details you set up.

  • English. The agent holds the whole conversation in English, so it works best for leads who are comfortable taking a call in English.

  • A full written transcript, the outcome (interested, not interested, callback, meeting booked or do-not-contact) and what the person said about their needs.

02

Plans and usage

  • Every lead you upload counts once, and each lead can be called once. Starter includes 100 leads + 100 AI calls a month, Growth 500 + 500. Usage resets at the start of each billing month and unused allowance doesn’t roll over.

  • About ₹25 per lead on Starter (₹2,499 a month for 100 leads and 100 AI calls) and about ₹20 on Growth (₹9,999 a month for 500 of each). There are no setup fees and no per-minute charges from us; telephony is billed by Plivo directly.

  • The Scale plan offers custom lead and call volume with dedicated support. Write to us and we’ll put together a plan that fits.

03

Calling and countries

  • From your own Plivo account and number, which you connect during setup. Calls go out under your business, and telephony charges are billed by Plivo directly.

  • Any country where you connect a Plivo number. Starter covers one calling country; Growth and Scale can call multiple countries. You can only upload leads for countries you have a number in.

  • Yes, once you connect a US Plivo number. US law (the TCPA) treats AI voices as artificial voices, so you need prior express written consent from every lead before the agent calls them, and you must respect the National Do Not Call Registry and state rules. Calls only go out during the lead’s local business hours.

  • Only during local business hours in the lead’s country. Anyone who asks not to be called again is added to your do-not-contact list and is never called again.

  • You are. You need a lawful basis to call every lead you upload and must follow the telemarketing rules where you call. Our calling-hour limits and do-not-contact list help, but they don’t replace your own compliance.

04

Billing

  • Plans are billed monthly in INR through Razorpay and renew automatically until you cancel. Founding pricing stays locked in while your subscription is active.

  • Yes — your first payment is fully refundable if you ask within 7 days and fewer than 10 AI calls have been placed. After that, payments are non-refundable.

  • Email us before your next renewal date. You keep access until the end of the month you’ve paid for.

05

Data and security

  • No audio recordings are stored. Calls are transcribed in real time and you keep the written transcript.

  • Your Plivo auth token and Google Calendar access are encrypted at rest, every customer’s data is isolated, and we never see your card details — Razorpay handles payments.

  • No. We don’t sell personal data and we don’t use your data or your leads’ data to train AI models.